TextMine Business Solutions

From employment agencies to restaurants and many other businesses in between, TextMine has a solution that will let you take advantage of the power of text messaging to contact your target audience.

Whether your priority is to use SMS to position yourself ahead of your competitors, to generate revenue, or to use the speed and convenience of text messaging to gain competitive advantage, TextMine will be able to help.

Some of the scenarios in which TextMine can provide a solution to your problems are described below.

To find out more about such solutions, or to obtain a quotation, please e-mail Sales.

Corporations

• Use text messaging to inform your mobile employees of company news and events.
  
• Integrate TextMine with your company database to enable staff to access client information, sales records and other corporate information.

Micro-Payments

• Content Providers can use reverse-billed text messages to charge for small items of online or offline content.
• A customer sends an instruction in a text message.
• The customer is sent an unlocking code to access the relevant portion of the site, and simultaneously charged for the SMS text message.
• The Content Provider receives a share of the price of this Premium rate SMS.

Bulk messages

There are many business applications of bulk messaging:

• Text customers when their orders are about to be shipped out.
  
• Inform customers when new stock becomes available.
  
• Broadcast information about sales, special offers or other promotions.

Listings Companies

• Users can receive listings based on their search criteria e.g. Thai NW10, comedy club EC2.
  
• Phone numbers and addresses can be sent directly to a mobile phone from the web site or stored in an online address book.
  
• Users can ask to receive alerts when new events are announced e.g. "U2 are playing 5 dates from Sept 4-8. Call us now to book tickets".

Estate Agents

• Receive and update appointment information whilst on the move without needing any costly new hardware devices.
  
• Text back to office to request database information on properties, applicants and vendors.
  
• Text vendors and applicants from the office with property information.
  

Directory Services

• Allow your users to query your database by SMS. For example, you might allow a search by business type and location, e.g. "plumber W6" or "taxi Bromley".
  
• Let your customers save the results of their searches to an online address book accessed from your web site. For those who have MS Outlook, this data can then be synchronized with a copy of Outlook on their desktop PC using the TextMine Sync software.
  
• Users can send content directly to their mobile phone from your web site.

Mail order and Retail Companies

• Inform customers when stock becomes available.
  
• Update customers on delivery times and dates.
  
• Increase revenue by using SMS to suggest additional items for up-selling and cross-selling.
  
• Inform customers of special offers and promotions.
  
• Allow customers to request information on order status using SMS.
  

Recruitment Agencies

In the area of recruitment, there are huge savings of time and money to be made in reaching out to your candidates by SMS rather than with costly telephone calls to mobile phones. This saving is especially realised in the case of temporary staff where large numbers of staff need to be contacted on a frequent basis.

Send out a single SMS by e-mail to all candidates suitable for a particular position and save hours that would have been spent calling around. If you would rather your candidates did not call you back directly, have them send you an SMS which, for your convenience, could be received as an e-mail message or collected in an online InBox.

Local Councils

• Users can pay parking fees and a host of other payments using text messaging as a micro-payment mechanism.
• Bus and train schedules can be searched quickly from any location.

Restaurant and Club promotions

• GUESTLIST service. Customer is sent a code by SMS for VIP admittance to a nightclub: 'Show this code to the nightclub doorman for guestlist entry'.
• CONFIRMATION service. Restaurants and listings sites can request confirmation from diners of bookings by text to avoid repeated telephone calls. Also applicable to beauty salons, doctor and dentist's practices, and health centres.
• VOUCHER service. 'Text this number for a £5 meal voucher at selected restaurants'.

All these systems have the benefit of providing a promotional channel to members who have opted in to receiving special offers, discounted products and meals, or news of events.

To find out more about such solutions, or to obtain a quotation, please e-mail Sales.